Playbook: Human + Agent Team Design
The Human & Agent Design encourages you to Design the Work Before the Role Panic. The question is not only what AI does but who supervises to catch exceptions.
AI
Signal: More AI Usage does not equal more AI Value
More AI Usage does not always equal more AI Value, it can bring value but the speed is moving faster than most organisations can absorb. Value discipline is needed to ensure realistic value and ROI estimations.
Playbook: Autonomy Ladder; what AI is allowed to do
Do you know what your AI/Agent is allowed to do? Use this playbook to get familiar with understanding how much action the system is actually allowed to do.
Signal: Who Catches the Agent when it is wrong?
Who catches it when it is wrong? A readiness gate does not slow humans down. It makes sure humans know how to supervise, correct, and rely on the system once it touches real work.
Playbook: The AI/Agent Readiness Gate
Use this playbook to help review conditions to be met before an AI workflow, copilot, automation, or agent is allowed to move from pilot into live use.