Quiz: Work Depending on A Person Linking Systems and Teams
A quick workplace quiz on why nothing moves until one person reformats, explains, approves, translates or forwards it. Take five quick questions to see how much manual API energy is in the workflow.
Why Does Everything Still Have To Go Through One Person?
The tools are live, the workflow is documented and everyone has access to the system.
Take five quick questions to see whether your new sleek process also has an undocumented API moving the process along.
How Much Human Middleware Is Holding This Together?
Five quick questions. Please check whether she is available before proceeding.
What do you think is going on here?
The Human API goes on leave. What happens next?
Which sentence have you heard most often?
True or false?
The same handoff now happens twice as often. What does your organisation do?
Does this feel familiar?
Try the free five-minute check: Who Keeps the Handoff Moving?
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The person was the interface.
This is Pattern spotting, not an organisational diagnosis. Some versions of the Pattern may exist for valid reasons. The useful question is whether the repeated step, owner and failure point are visible.
So... what did you just spot?
Human API appears when one person repeatedly connects teams, systems or decisions that should be connected by the workflow or system integration itself.
The person may be excellent but that is part of the problem because their skill can hide the broken handoff from view.