Guide: A Parallel Process Check On Why Multiple Processes Are Live

A simple parallel-process check for following one piece of work through the old and new route to see why both are still running.

A Parallel Process Check On Why Multiple Processes Are Live
Guide / Practical Check

Why Are We Still Running Multiple Processes?

A simple parallel-process check for following one piece of work through the old and new route to see why both are still running.

Quick reminder

A controlled fallback has an owner, a reason and an end but Purgatory usually has a recurring endless meeting.

What this Guide helps with

Use it when teams enter the same information twice, compare two outputs, maintain the old workflow “just in case” or keep a manual route beside the new system.

Keep it small

Pick one transaction, report, request or decision to be mapped, not the entire transformation. Follow one item through all process routes; old, new, etc.

The Pattern behind this Guide

Parallel Process Purgatory: this public Pattern post contains the quiz that leads into this Guide.

The check

Pick one item that runs twice
Choose one invoice, customer request, report, approval, order, forecast or employee change that enters both the old and new process.
Map the two routes
Record each step, system, spreadsheet, inbox and person involved in the old route and the new route.
Name why the old route remains
Is it fallback, trust, missing functionality, unresolved exceptions, reporting, habit or an unmade decision?
Compare the outputs
Note where the two routes disagree, duplicate work or create reconciliation.
Find the exit criteria
Write the observable conditions that would allow the old route to stop: accuracy, coverage, confidence, exception handling or control evidence.
Assign an owner and date
Name who decides whether the criteria are met and when the decision will be reviewed.

Use this small log

Work itemOld routeNew routeWhy both still run
Supplier invoiceEmail and spreadsheet trackerWorkflow portalExceptions not trusted in portal
Weekly forecastLocal workbookERP planning moduleLeadership still uses local phasing
Access requestShared mailboxIdentity workflowUrgent cases still handled manually

Where this commonly hides

ERP and CRM go-liveTeams update the new system and keep the old spreadsheet for reassurance.
Finance and reportingOld and new reports are reconciled every cycle because nobody chose the authoritative version.
Customer operationsThe portal is live, but email remains the unofficial fast lane.
AI and automationThe automated output is produced, then the old manual process is run to confirm it.
Policy and controlsThe new rule exists while the previous approval path remains active for “special cases”.

Quick examples

What you seeQuestion to ask
The same item is entered twiceWhat decision or capability is preventing one route from becoming authoritative?
The old route is called a contingencyWhat event activates it, and what event retires it?
Teams compare two outputs every weekWho owns resolving the source of disagreement?
Nobody knows when the old process will stopWhat exit test and decision date are missing?

The Satire

The old process was retained temporarily and gets renewed automatically every ops review cycle.

Field Note

The Blue Blob and the Finished Transformation

The room where the strange post-transformation clues appear.

Pattern quiz

The New Process Went Live. Why Is the Old One Still Clocking In?

Five quick questions about duplicated work.

More Patterns

Keep spotting what returns.

Use the public Patterns tag/archive to keep spotting what repeats.

Want the deeper version when it lands?

The deeper Parallel Process Purgatory Insight and future Toolkit are coming later. Subscribe for the next Pattern drop.

This is a lightweight Guide, not an organisational diagnosis or an instruction to remove required fallbacks. Parallel running can be useful during transition. The useful question is whether the reason, owner, end date and exit criteria remain explicit.