Guides
Guide: A Hypercare Check On What Happens When Launch Support Ends
A simple launch-support check for seeing which parts of adoption can continue after hypercare, floor walkers and the project team step away.
culture
Guides
Guide: A Parallel Process Check On Why Multiple Processes Are Live
A simple parallel-process check for following one piece of work through the old and new route to see why both are still running.
Guides
Guide: An Adoption Ownership Check If the Champion Exits
A simple adoption-ownership check for seeing whether a new tool or way of working can continue without one visible champion carrying it.
Guides
Guide: To Check Work-Readiness after Training Course
A simple work-readiness check for testing whether people can perform one changed task after training without the project team carrying it.
Guides
Guide: A Human Dependency Check on Who Keeps the Handoff Moving
A simple check for spotting whether a process depends on one person to translate, reformat, explain or move work between teams and tools.
Guides
Guide: Source-of-Truth Check, Which Version Do People Actually Trust?
A simple check for confirming if you really have one source-of-truth. Follow one decision, report or number to see which version people actually use when it matters.
Guides
Guide: How Many Times Is The Same Data Re-entered?
Small guide to check if your AI draft waits longer than the old manual draft. How much approval time is required for AI generated outputs?
Guides
Guide: Human-In-The Loop but Where Is the Work Waiting?
Small guide to check if your AI draft waits longer than the old manual draft. How much approval time is required for AI generated outputs?